Terms & Conditions
Welcome to Bulk Sending! Please carefully review these terms and conditions before using our services.
1. Ownership and User Information
- White Label Software: Bulk Sending is a White Label Software, and we own the source code.
- User Information Requirement : To download our free trial software, users must provide their name, contact number, and city. This information is essential for data analysis to plan effective marketing strategies.
Â
2. Data Usage and Privacy
- User Details : Users must provide complete details to access our software or web-based services.
- Client Data Sharing : We do not share client details with any company. Information is used strictly for marketing purposes, notifying users about our latest offers and service updates.
Â
3. Branding and Reseller Responsibilities
- Branding : Except for the white label reseller plan, all other plans include software with our branding.
- White Label Support : We do not provide support or assistance to relabel a white label version, we only provide the source code and license panel login details. Resellers are responsible for relabeling to customize the look and feel of the software as per their requirement, and additional charges may apply if assistance is needed.
Â
4. Software Affiliation and Updates
- Application Independence : Bulk Sending is not connected to WhatsApp/Facebook/Meta; it is a 3rd Party application.
- Software Adjustments : We strive to adjust or upgrade the software promptly to meet recommended sending parameters. During adjustments, some or all options / features of the software may be non-functional. After fixing, the new updated version of the software will be sent to all active users for free.
Â
5. Payments and Billing
- Payment Process : All payments are accepted under the business name Yellow Petals, the parent company of ONGOING and Bulk Sending.
- Billing Name Variations : During payment, users may see billing names as Yellow Petals, ONGOING, or Bulk Sending, depending on the payment platform.
- Secure Payments : We recommend using our provided QR Code and UPI options. For more payment options, contact us via call or WhatsApp at +918777242834.
Â
6. General Terms
- Acceptance of Terms : By using our services, you agree to comply with these terms and conditions.
- Cookies : We use cookies; by accessing Bulk Sending, you agree to their use in accordance with our Privacy Policy.
Â
7. Dispute Resolution
- Resolution Process : Disputes between users and our company will be resolved through a fair and transparent process. Arbitration or mediation may be employed as needed.
Â
8. User Responsibilities
- Obligations : Users are responsible for adhering to all terms and conditions outlined herein and using our services in a lawful and responsible manner.
Â
9. Limitation of Liability
- Liability : Our company’s liability is limited to the fullest extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages.
Â
10. Governing Law
- Jurisdiction : These terms and conditions are governed by the laws of West Bengal, India. Any legal proceedings will take place in the courts of West Bengal, India.
Â
11. Modification of Terms
- Changes : We reserve the right to modify these terms and conditions. Users will be informed of any changes, and continued use of our services implies acceptance of the updated terms.
Â
12. Intellectual Property
- Rights and Restrictions : Users are granted limited rights to use our intellectual property within the scope of the provided services. Unauthorized use or reproduction is strictly prohibited.
Â
13. Service Availability
- Downtime : We may communicate limitations on service availability and potential downtime. We strive to minimize disruptions but cannot guarantee uninterrupted access.
Â
14. User Conduct
- Acceptable Behavior : Users are expected to conduct themselves in a manner consistent with legal and ethical standards. Unacceptable behavior may result in the termination of services.
Â
15. Contact Information
- If you have any questions or concerns regarding these terms and conditions, please contact us via email at talk@bulksending.in or by Call / WhatsApp at +918777242834.
Â
Thank you for choosing Bulk Sending! We look forward to providing you with efficient and reliable services.
Refund Policy
Thank you for choosing Bulk Sending. We value your satisfaction with our services and have established a refund policy to address any issues you may encounter. Please carefully review the following guidelines:
1. Reporting a Problem:
- If you experience any issues with our software, please visit our “Report a Problem” page on the website.
- Follow the provided quick fix instructions to resolve common errors while using the software.
- If the issue persists, fill out the problem report form on the website, providing details about the error.
2. Alternative Reporting:
- Users can also report a problem by sending a WhatsApp message to +918777242834.
3. Troubleshooting Assistance:
- Our support team will connect with users over AnyDesk to check and resolve reported errors.
- If our team is unable to resolve the problem, a refund will be issued.
4. Refund and Cancellation Period:
- Refund and cancellation requests are only accepted within the first 7 days after the date of purchase.
5. Refund Criteria:
- Refunds are provided only if the software has technical issues that our team cannot resolve.
- Refunds are not granted if the user lacks the required device or fails to meet the specified device details and configurations, as these are clearly communicated on all relevant pages before initiating a purchase.
6. User Responsibility:
- Users are responsible for thoroughly reviewing device requirements, limitations, and software usage details before making a purchase.
- Refunds will not be issued for users who overlook these details during the purchase process.
7. Free Trial Option:
- To avoid issues related to refund and cancellation, we offer a 1-day free trial period.
- We strongly advise and encourage users to utilize the free trial to test and evaluate the software before making any payments.
By choosing our services, you agree to comply with the terms outlined in this refund policy. If you have any questions or concerns, please contact us via email at talk@bulksending.in or by Call/WhatsApp at +918777242834. Your satisfaction is important to us, and we appreciate your understanding of our refund process.